Seascape Cottage Terms and Conditions

  1. THE CONTRACT
    The Contract for a short-term holiday rental will be between Mrs Sarah Beaumont-Lall and Mr Jagdish Lall (hereinafter referred to as “us”, “we” or “our”), proprietors of Seascape Cottage (hereinafter referred to as “the property”), and the person making the booking and all members of the holiday party (hereinafter referred to as “you” or “your”) in the following booking terms and conditions. As the property is located in Scotland, you and we agree that the laws of Scotland will govern our contract with you (the “Contract”). If any individual term or clause stated in these terms and conditions held to be invalid, impermissible or unenforceable permissible by law, the remaining terms shall be unaffected and shall remain valid.

The Contract will not come into force until we have received the Deposit referred to in Clause 2 below. The Contract will be subject to these booking terms and conditions, and must be complied with. The party leader must be at least 18 years of age at the time of booking and prior to arrival we must be provided with a full list containing the names and ages and contact details of all guests (which we will hold subject to Clause 13 below).

  1. DEPOSIT AND PAYMENT
    Your booking (“Booking”) may be placed over the telephone or by email. Where your Booking is communicated to us by telephone or by email we will confirm within 24 hours that there is availability for those dates.

Your Booking will only be confirmed and our Contract will only come into force once we have received payment in cleared funds of a deposit of thirty-five per cent (35%) of the full cost of your Booking (the “Deposit”).

The Deposit must be paid within seven (7) days of the Booking being placed.

The balance of the rental will be due for payment twenty eight (28) days prior to your holiday commencement date (the “Holiday Commencement Date”).

We accept payments via BACS or PayPal. We will never collect payments from you.

Entry to Seascape Cottage will not be allowed without payment, in full, being cleared beforehand.

  1. CANCELLATION
    Cancellations must be notified to and received by us in writing (preferably by email) and once received we will confirm and process your cancellation request. We respectfully ask that you provide as much notice as possible, to allow us to re-market and re-let the cottage.

If you cancel later than seven (7) days before the Holiday Commencement Date then we cannot refund your Booking as we are unlikely to be able to re-let our accommodation in such a short period of time.

For this reason, we strongly recommend you take out your own travel insurance for UK holidays which covers booking cancellations. This will give you the peace of mind that you will get your money back if you need to cancel your holiday at almost the last minute. If you choose not to then you accept responsibility for any loss that you may incur due to your cancellation.

  1. CANCELLATION BY US FOR REASONS BEYOND OUR CONTROL (“FORCE MAJEURE”)
    We won’t be deemed to be in breach of this Contract, or otherwise liable to you, by reason of any delay in performance or non-performance of any of our obligations in this Contract to the extent that such delay or non-performance is caused by circumstances beyond our reasonable control (for example if access to and use of our property is prevented by fire, flood, exceptional weather conditions, epidemics, pandemics, destruction/damage, internet or other communications failure, blocked roads, war/terrorism, nuclear/radioactive disaster affecting us or our property) (these are sometimes referred to as “Force Majeure Events”)

If for any reason beyond our control we are forced to cancel your Booking (or bring it to an end early) due to a Force Majeure Event affecting us or our property we will refund you the full amount of your remaining lodging costs based on the time of your Booking remaining. This will be the full extent of our liability and no additional compensation, expenses or costs (such as travel or replacement lodging costs) will be payable.

  1. PERIOD AND OTHER TERMS OF HIRE
    The period from the Holiday Commencement Date to the day of departure set out in the Booking (the “Holiday Departure Date”) is the “Holiday Period”.

Unless expressly agreed by us in writing, you should not arrive before 4pm on the Holiday Commencement Date, and you must leave and vacate the property by 10am on the Holiday Departure Date. Failure to do so may result in you being charged a further day’s rental, or if it leads to the next guest being unable to stay, reimbursement of their lodging costs.

You must not use the property except for the purpose of a holiday during the Holiday Period, and not for any other purpose or for a longer period except with our express written agreement.

The Contract to stay in the property for the holiday period, does not create the relationship of Landlord and Tenant between the parties.

This Contract relates to a “holiday let” the purpose of which is to confer on you as a holidaymaker the right to occupy our property for a holiday only. You shall not be entitled to any private residential tenancy or other tenancy, assured short hold or assured tenancy, lease, licence or other right to occupy, nor shall you obtain any security of tenure under any applicable law including but not limited to under the Private Housing (Tenancies) (Scotland) Act 2016 now or at the end of the Holiday Period. You may not sub-let the property.

In the event that you are required, in accordance with guidelines imposed by the UK and Scottish Governments in relation to the disease known as coronavirus disease (Covid-19) and the virus known as severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)), to self-isolate at the property you will be responsible for the cost of (i) any additional nights out with the Holiday Period and (ii) rehousing any booked guests that are displaced as a result of the additional nights required by you in an equivalent property.

6. NUMBER OF PERSONS USING THE PROPERTY
Under no circumstances may more than four (4) persons occupy the property, except with our express written permission in which case we shall be entitled to charge an additional fee. We reserve the right to refuse admittance or require you to leave our property if this condition is not observed. Any persons other than members of your party must not use our accommodation or facilities.

  1. OUR LIABILITY
    We, and anyone contracted by us shall not be liable to you or your party for personal injury, loss or damage to your property howsoever arising in or around our property. You must take all necessary steps to safeguard yourselves and your property.
  2. CARE OF THE PROPERTY
    You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in a reasonable clean and tidy condition at the end of the rental period. You must not use the property for any dangerous, offensive, noxious, noisy, illegal or immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties.

Smoking is not allowed inside Seascape Cottage.

You must ensure the property is securely locked when you go out.

  1. DAMAGES & BREAKAGES
    You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand. Any damages or breakages will have to be paid for in full on demand within seven (7) days of notification in writing (although we would not charge you for the odd glass or plate). We recommend that you have appropriate insurance in place to cover this.

If you lose a key we will require you to pay for the cutting of a new one.

  1. WIFI & INTERNET
    Free Wi-Fi and broadband internet is provided for your reasonable use. You agree to reasonable and lawful usage of this service. We will not be liable for slow connections or for any interruptions to or the failure of this service.
  2. RIGHT OF ENTRY
    We shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.
  3. COMPLAINTS
    Every effort has been made to ensure that you have a brilliant stay. If you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it. We value your custom and want you to tell everyone you know how wonderful it is! We live nearby, and will do our best to resolve any problem.
  4. DATA PRIVACY STATEMENT
    Please refer to our Privacy Policy.
  5. DRONES, NIGHT LANTERNS AND FIREWORKS
    The use of drones is not allowed without our express written permission. Fireworks are not allowed as they cause distress to the abundant local wildlife and livestock. Night lanterns are expressly forbidden as they are a fire hazard and can cause death or injury to local livestock.
  6. PETS
    We only allow dogs, and only when have they been booked in and paid for. (£30 per dog, per week or part week). We allow a maximum of two (2) dogs. We politely ask that dogs must be house-trained, controlled appropriately inside and outside, and they must not be allowed on the furniture (sofas or beds). Any permanent damage, staining or soiling caused by dogs may incur additional charges (at least £60). We would appreciate it if owners made a genuine effort to remove as much dog hair as possible prior to departure. Dogs must not be left unattended in Seascape Cottage. While out walking dogs must not be allowed to disturb wildlife or livestock.
  7. CARE OF YOUR PROPERTY
    Your vehicles and their accessories and contents, and any property and valuables you bring with you are left entirely at your own risk.

If you leave any property behind we will use reasonable endeavours to return it to you, although we reserve the right to charge you in advance for any reasonable postal or courier costs. We may dispose of any unclaimed property after six (6) months.

October 2021

Privacy policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make contact with us, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we will automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

We will never send out email marketing. We will only email you in reply to your emails. We will never disclose your information to other parties.

SECTION 2 – CONSENT

When you provide us with personal information to make an enquiry or confirm your visit we will assume that you consent to our collecting it and using it for that specific reason only.

To withdraw your consent for us to contact you please contact us by post at: Sarah Beaumont-Lall, Dally Bay Cottage, Kirkcolm, Stranraer DG9 0QD.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – PAYMENTS

If you book directly through us, we accept direct payments either by bank transfer or PayPal. We will never store your bank card data, only the data provided by your bank or PayPal transaction will be available to us, and will be stored as long as necessary to complete the transaction.

SECTION 5 – THIRD-PARTY SERVICES

In general, other than for receiving booking payments we do not use third-party providers.

Please be mindful that payment transaction processors have their own privacy policies. We strongly recommend that you read and understand how your personal information is handled by these organisations. This is particularly pertinent to organisations in different jurisdictions than you or us, where your transactions may be bound by the laws of those jurisdictions.

SECTION 6 – SECURITY

To protect you and your personal information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES

Cookies help us remember your preferences and track website use. For these reasons, we ask that you enable cookies in your browser. By doing this you acknowledge that we have informed you of our use of cookies and that you consent to our use of cookies in relation to your devices.

SECTION 8 – UPDATES TO THIS PRIVACY POLICY

We reserve the right to change our privacy policy at any time, so please review it regularly. If we make changes to this policy, we will notify users here.

If Seascape Cottage is transferred to new ownership we reserve the right to pass information held to the new proprietors unless you ask us not to.

PRIVACY QUESTIONS AND CONTACT DETAILS

To access, correct, amend or delete any personal information we have about you, register a complaint, or ask any further questions please contact Sarah Beaumont-Lall, Seascape Cottage Proprietor, Dally Bay Cottage, Kirkcolm, Stranraer DG9 0QD.